Last Effective Date: July 18, 2025Last Modified Date: June 4, 2025 These Terms govern the rights, obligations, and responsibilities of BoldPlay Games Co., Ltd. (the “BoldPlay Games”, "we," or "us") and its members, as well as any other necessary provisions, in connection with the use of the games and ancillary services (the “Game Services”) provided by the Company.Use of the Services is also governed by the privacy policy of BoldPlay Games (“Privacy Policy”) as well as the BoldPlay Games's commu

Please try the following solutions to resolve common such as crashing, freezing, etc.[PC Reboot]Restart your computer and try again.[Steam Integrity Verification]Launch the Steam client.Right-click on BLACK STIGMA and select 'Properties'.Click the 'Verify Integrity Of Game Files' button.[Windows Update]Click the Windows button at the bottom left and click 'Settings'.Click the Window Update item and update to the latest version of Windows.[Graphics Driver Update]Click the Windows button at the bo

Please try reinstalling the Visual C++ package.You can find the latest version through  the link below:https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170If the issue is not caused by a VC++ problem, it is likely due to a conflict with the other programs on your computer.First, restart your computer and reinstall BLACK STIGMA.If you are using a external antivirus program other than Windows Defender, please give BLACK STIGMA a permission in a setting.Besides ant

If the message saying "An internal exception occurred (address: 0x4ef52060) contactyoursite@yoursite.com Thank you!" appears when starting the game.1. If you are using an external antivirus program other than Windows Defender, please give BLACK STIGMA a permission in a setting.2. Besides antivirus programs, financial/DRM/blockchain security programs could also be the issue. Please try uninstalling any unused financial security programs. (In particular, keyboard security programs frequently cause

When modification or abnormality occurs in the various essential files necessary to run a game through Steam, you can restore them to the clean state as it was in the initial installation by using the integrity verification Steam provided.[Steam integrity verification]1. Select the game you want to run the integrity verification in the Steam 'Library' (e.g. BLACK STIGMA)2. Select BLACK STIGMA (Demo), right-click, and select 'Properties'3. Select 'Installed Files' from the left side of the proper